Terms and Conditions

Effective as of July 1st, 2025

Our Terms in Plain English.
Our goal is to make our terms clear, fair, and easy to understand.

We believe in building our service on trust. This summary explains the core of our agreement with you.
• This is a Binding Contract. By using Outreach Magic, you are agreeing to these rules. This document and our Privacy Policy form the entire legal agreement between you and us.
• You Own Your Data. The contact lists, campaign data, and all other information you upload to the platform are always yours.
• You Grant Us a License to Operate. To make the service work, you give us permission (a “license”) to use your data. This allows us to power your private reports and, crucially, to contribute the non-personal business attributes to our shared Community Database.
• You Have Responsibilities. This includes using the service legally, paying for your subscription on time, and keeping your account secure.

This document contains the full legal details that govern your use of the Service. Please read it carefully.

1. Introduction & Acceptance of Terms

Welcome to Outreach Magic. These Terms of Service (the “Terms”) govern your access to and use of our unified reporting platform located at https://outreachmagic.io and its associated services (collectively, the “Service”). The Service is provided by Systems Method LLC, doing business as Outreach Magic (“we,” “us,” or “our”).

By creating an account, clicking “I Agree,” or by accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use the Service.

2. The Service and Our Data Model

Our Service provides analytics and reporting tools. A core feature of the Service is the Community-Sourced Database (the “Community Database”), which is described in detail in our Privacy Policy. By using the Service, you acknowledge and agree to the data-sharing model where:

  • Your Private Data (as defined in the Privacy Policy) remains visible only to you.

  • The Community Data attributes (as defined in the Privacy Policy) you upload are contributed to the Community Database and made accessible to other users of the Service.

Contributing to and benefiting from the Community Database is an integral part of the Service.

3. User Accounts

Your Private Data (as defined in the Privacy Policy) remains visible only to you.

  • Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service.

  • Registration: You agree to provide accurate, current, and complete information during the registration process.

  • Security: You are responsible for safeguarding your account password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. User Data and Intellectual Property

• You Own Your Data: You retain all ownership rights to the data you upload to the Service, including your contact lists and campaign information (“User Data”).
• License You Grant to Us: To operate the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to use, process, store, display, and transmit your User Data. This license is for the sole purpose of:

  1. Providing the Service to you (e.g., generating your private reports).

  2. Operating the Community Database as described in our Privacy Policy.

  3. Analyzing and improving the Service (using anonymized and aggregated data).

  • Our Intellectual Property: We and our licensors retain all ownership rights to the Service itself, including the software, code, branding, logos, and design. We grant you a limited, non-exclusive, non-transferable license to access and use the Service according to these Terms.

  • Feedback: You may provide us with ideas, suggestions, or other feedback about the Service (“Feedback”). You agree that we are free to use, modify, and incorporate such Feedback for any purpose, without any obligation or compensation to you. You grant us a perpetual, irrevocable, worldwide, royalty-free license to all rights in your Feedback.

5. Acceptable Use Policy

You agree not to do any of the following:

  • Upload or process any data for which you do not have the necessary legal rights or consents.

  • Use the Service for any illegal purpose or in violation of any applicable laws, including data privacy laws (such as GDPR, CCPA) and anti-spam laws (such as CAN-SPAM).

  • Reverse-engineer, decompile, or otherwise attempt to discover the source code of the Service.

  • Use any automated system, such as a bot or scraper, to access the Service in a way that sends more request messages to our servers than a human can reasonably produce in the same period.

  • Resell, rent, or lease access to your account or the Service.

6. Fees, Payments, and Subscriptions

  • Subscriptions: The Service is offered on a subscription basis for a fee. You may choose between monthly or annual billing cycles.

  • Auto-Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. By purchasing a subscription, you authorize us to charge your payment method on a recurring basis without further authorization from you.

  • Payment: You agree to provide current and accurate payment information. If your payment method fails, we may suspend your access to the Service until payment is made.

  • Refund Policy: All fees are non-refundable. We do not provide refunds or credits for partial subscription periods, downgrades, or unused time.

  • Price Changes: We reserve the right to change our subscription fees. We will provide you with at least 30 days’ notice of any fee changes before they take effect.

7. Termination

  • Termination by You: You may cancel your subscription and terminate your account at any time through your account settings. Your cancellation will be effective at the end of your current billing period, and you will not be charged again.

  • Termination by Us: We reserve the right to suspend or terminate your account and access to the Service immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

8. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS,” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE, INCLUDING THE COMMUNITY DATABASE, WILL BE ACCURATE, COMPLETE, RELIABLE, UNINTERRUPTED, SECURE, OR ERROR-FREE. YOU USE THE SERVICE AT YOUR OWN RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUTREACH MAGIC, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNTS PAID BY YOU TO OUTREACH MAGIC FOR THE USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Outreach Magic and its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your User Data caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Service.

11. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

  • Mandatory Arbitration of Disputes: We each agree that any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof or the use of the Services (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative, or consolidated action or proceeding.

  • Arbitration Rules: The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Commercial Arbitration Rules. The arbitration will take place in Denver, Colorado.

  • Class Action and Jury Trial Waiver: YOU AND OUTREACH MAGIC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, YOU AND OUTREACH MAGIC WAIVE THE RIGHT TO A JURY TRIAL.

  • Time Limitation on Claims: You agree that any claim you may have arising out of or related to your relationship with us must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

12. General Terms

  • Entire Agreement: These Terms and our Privacy Policy constitute the entire and exclusive agreement between you and Outreach Magic regarding the Service, and supersede and replace any prior agreements.

  • Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

  • No Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

  • Changes to Terms: We may modify these Terms at any time. We will provide notice by updating the “Effective Date” and may also notify you via email or through the Service. Your continued use of the Service after any modification constitutes your acceptance of the new Terms.

  • Contact: If you have any questions about these Terms, please contact us at [email protected] or by mail at Systems Method LLC, 2590 Welton St Ste 200, Denver, CO 80205, United States.